Field Research
We noticed in our observations that students are pressed for time and wanted solutions that did not require a lot of effort. While this was initially related to recycling, we knew from our own experiences that it applied to buying and selling items as well. Putting items up for sale, especially at the end of a busy semester,  was so time-consuming that students opted to throw usable things in the trash instead. Buying items meant having to check multiple times a day for possible new listings and confusing chat messages when trying to buy from someone.
User Testing
Once users were in a flow, they easily understood the progression of the screens.
However, phrases such as “in progress,” “drop off” and “pickup” threw users off course.
We reconsidered the words we used in the app and moved the placements of buttons to standard locations. 

Other projects

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